Frequently Asked Questions

What is included in the pdf file I downloaded?

The pdf file includes the following:

  • Two word lists and two matrices for each package
  • Links to resources 
  • Links to our teaching video and audio support

How do I access PDF functionality?

  • Ensure you access your PDF from your desktop (functionality may not work on mobile/tablet).
  • Open the PDF in Acrobat Reader from your desktop, NOT YOUR BROWSER, to access the embedded videos, word lists, matrices, and other functionalities.
  • If you are still having issues, please download the free Adobe Acrobat Reader

 Help! I’m having trouble opening the website at my school.

Check with your network administrator or tech support to see if there's a firewall set up by your school board that blocks the use of new outside sites. If there is, you may want to log in from a different computer outside of school.

If you're still having issues, please contact us. We want you to have the best experience possible at Spelliosity.